Customer Support Hours: Please note that our customer support team will have adjusted hours on Wednesday, November 27th (8 AM – 2 PM EST) and will be closed on Thanksgiving Day (Nov 28th) and the following Friday (Nov 29th).

Modio University: OneView’s last ModioU of the year is on December 11th at 11 PST/ 2 EST! Join us to learn more about how to best manage CAQH data for your team. We will cover workflow options for both V1 & V2, as well as ways to make managing CAQH easier. Register here

V2 Updates:

Externally Sourced License Data: Earlier this year, we created a new default status called “Not Updated” for licenses you would manually add to the platform. We’ve now extended this default to apply to licenses brought in via LexisNexis-informed provider add and the FSMB Lookup tool. The “Not Updated” status is now used instead of the status from the third-party source, which was not verified by Carbon yet and could be misleading. This status will appear on your licenses until they are run through Carbon to return a current status from a primary source. 

Placeholder Text Fields: Previously, V2 fields without any data in them would appear with placeholder text, used to help you understand what data types and formats to enter. However, we received feedback that placeholders made it difficult to quickly tell what data was real or not. We’ve now removed placeholder text throughout the majority of V2. The only areas where you may still see placeholders are fields with specific formats, such as phone numbers, date fields, and search boxes.

Multi-Select Filters: We’ve added a great enhancement to V2 grids that contain both Title and Primary Specialty columns. In these grids, you can now use multi-select filtering! Multiple values can be manually selected, or you can select from an optgroup, such as all titles under the Nursing header.

Side Drawer and Detail View: We’ve updated the relationship between these tools so that you can now open Detail View without the Side Drawer automatically opening. However, when you click on the Notes/Tags/Documents icon in the Actions column to open the Side Drawer, it will also open Detail View for that record so you can see all the additional fields. You can click on the caret to the left of the provider’s name to close both the Side Drawer and Detail View, or the caret to the left of the Side Drawer to close just the drawer. 

Show in Practice/Employer and Work History: You can now edit the “List this Practice/Employer in” field in V2. This allows you to move facility records between the two sections, or choose to display records in both places. 

V1/Carbon Updates:

State License Updaters: 

  • New York – Enabled histotechnician title
  • North Dakota – New integration for psychologist licenses
  • Oklahoma – Updated source for dental licenses
  • South Dakota – Updated source for main medical board
  • Nursys States – Carbon now includes disciplinary action history and Advanced Practice License/Recognition information in primary source PDFs for Nursys-verified licenses! Reminder that Nursys is our source for nursing licenses in these states only, per NCQA guidelines:
    • AL 
    • AZ 
    • MO 
    • WY
    • VI 

The New List:

  • New provider titles/license types: 
    • CL – Clinical Laboratory
    • SP – Supervising Physician
  • New more names types:
    • Board Member Name
    • Officer Name
    • Managing Employee Name
  • New professional organization “Missouri Credentialing Board”
  • New additional certification “Astym Therapy”