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Okta: Effective Sep 29th, 2022, sign-in for the OneView platform will be done via Okta. Okta is a secure credentials management tool that allows you to safely sign in from anywhere using virtually any device. It provides an extra layer of protection to your data by granting access to only those with verified credentials.
We’ve put together a brand new tip guide on our Training & Support page to help guide you through this new enhancement, or download the guide now. Our team will be available with more information ahead of the rollout at the end of month.
NAMSS: We are excited to announce that we are attending the NAMSS 2022 conference in Nashville happening this week. Be sure to stop by our booth to pick up some Modio Swag and meet the team!
Support Hours: Our team is heading to an on-site training during the week of Sep 19-23rd in an effort to improve your OneView experience. Our hours will be slightly adjusted during this time (see below), and you may experience a delay in our normal response time. We appreciate your patience and look forward to supporting you.
- Monday, September 19th: 9 am – 5 pm EST
- Tuesday, September 20th: 9 am – 5 pm EST
- Wednesday, September 21st: 9 am – 5 pm EST (Livechat will be unavailable)
- Thursday, September 22nd: 9 am – 5 pm EST (Livechat will be unavailable)
- Friday, September 23rd: Service Desk will be closed for on-site training
State License Updaters:
- Mississippi – Updated to new source site for social workers
- North Carolina – Restored missing PSV document URL
The New List:
- New provider titles/license types:
- CRPA-P – Certified Recovery Peer Advocate – Provisional
- CRPA – Certified Recovery Peer Advocate
- ST – Surgical Technologist
- New specialty “Practical Nurse”
- New subspecialty for the American Board of Internal Medicine
- New healthcare payors
- New logins
- New CME organization/credit types
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